Sales

Case Study Four: McDonalds Ford franchise 1. tell apart the situation and the vendees apparent of necessity. The situation presented in the case demonstrates a car salesman attempting to turn a profit a go understanding of the potential corruptrs demand. He asks questions pertaining to the character of the car, size, mpg, etc to gain subsistledge about(predicate) the vendee. It appears that the buyer is preconscious of her needs as she goes looks at a larger vehicle, exactly as yet k nowadayss she needs one that is scarcely reliable and good on shove along mileage. After the trafficker begins to understand what the buyer is looking for, he then shows her possible options that meet her criteria; however, she didnt seem genuinely adamant about any of the pentad cars and decided to lead shopping around. 2. What should the seller do now that the buyer has give tongue to no to the cars he has shown her and is about to leave the car messiness? Si nce the buyer has said no to the cars presented by the seller, it is important for the seller to understand why the buyer said no. alternatively of letting the buyer simply walk away, the seller should stand engaged in win conversation to get a better understanding as to why the buyer feels the cars bequeath not serve her needs.

The buyer may not invite any issue with the cars, just now instead may not be ready to purchase just yet. On the new(prenominal) hand, the buyer bluntly told the seller that she didnt like the vehicles, but no explanation as to why. Was it the bell of the cars? Or could it demand been the color, size, model, year, etc. The poin! t is the seller smooth doesnt know what the buyer is interested in purchasing. Its important in relationship marketing that we understand what consumers expect. but letting a buyer walk off a lot could overly leave a bad material body in the buyers head. To her understanding, the trader had nothing that suited her needs. The sales person should have use the trail closing strategy and asked for her assurance on the five cars rather than asking which car she liked.If you want to get a full essay, order it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper