Becoming a Successful Leader in the Hospitality Industry with Research Paper

Becoming a Successful Leader in the Hospitality Industry with eject-Ki-Moons lead - Research Paper ExampleThis paper analyses or compares the leadinghip styles in cordial reception sedulousness with that of cast aside Ki-Moon. According to Tracy and Hinkin (1994), Hospitality managers should develop a strong sense of vision to clarify and communicate organizational objectives and create a working surround that fosters motivation, commitment and continuous improvement (Tracy and Hinkin, p.18). Since hospitality industry is a service oriented industry, the behaviors of the employees play a vital role in bringing success. Demotivated employees may non behave properly with the customers and therefore it is essential for the leaders to ensure that the customer servicing staffs are adequately motivated to their profession all the time. Relationship building with the customers is vital for the hospitality industry to keep a good image in the market all the time. Even a single bad in cidental can damage the reputation of the organization immensely. Both people skills and business skills are needed and a good manager will exhibit both. People skills include fair play among employees, respect, problem result abilities and customer relations(Leadership in Hospitality Industry). Ban Ki-Moons leadership and the leadership in hospitality industry have lot of similarities. ... In other words, Ban is successful in treating all the countries fairly and he has shown no reservations towards any of the countries. He reacted based on situations or facts rather than the reputations. Leaders in hospitality industry should learn a lot from Bans leadership style. Hospitality industry leaders should make sure that all the customers are abbreviateting adequate treatment in their organization no matter of the differences in the origins of the customers. In other words, an American and Indian customer who booked deluxe rooms should get equal treatments irrespective of the country of origin of the customer. Ban is not only keen in lick international political problems, but also in solving environmental problems. Leaders in hospitality industry should also show better commitments towards the community in which their organization operates. It should be noted that bulk of service industries generate huge amount of wastes and some hotel groups have the habit of disposing these waste injudiciously. Taking inspirations from Bans leadership, leaders in hospitality industry should make sure that none of their organizations activities would cause any harm to the environment. Waste handling and recycling should be done in an environment friendly manner so that the people staying around the hotel may not be affected in any ways. Ban is not at all elicit in doing something to boost his images. He is interested in doing meaningful things rather than face saving things. Some hotel groups have the habit of doing something to polish their in-person face and that of the o rganization. Current customers are intelligent enough to identify the motives of organizations.